questions about this Northwest ARkansaS haunted housE atTractiOn -
Here are some frequently asked questions about Carpenter's Mortuary Spook House:
Q: Is it scary?
Short answer: It's terrifying to most visitors.
Long answer: We, the creators of Carpenter’s Mortuary Spook House, firmly believe that haunted attractions shouldn’t have to be all about fear. We have attended many of the largest haunted attractions in the nation. The totally immersive experience at these places is amazing! And it would be quite unfair to claim that these events were ‘bad’ simply because they didn’t ‘scare’ us in the least. Most people think Carpenter's Mortuary Spook House is scary. It occupies an historic eighty-eight-year-old building that was once a working mortuary, and we sure think it’s scary. But scariness shouldn’t be a haunted house’s only quality. You can enjoy one even if it doesn’t terrify you. It’s like watching a horror movie: We have watched The Exorcist dozens of times. It remains our very favorite film. Yet we’ve never once been frightened while watching it. Carpenter’s Mortuary Spook House is first and foremost an art project created by the artists of Mortuary Studios. Its purpose is to provide visitors a fun Halloween experience. Some visitors find it extremely scary; others simply delight in the scenery and view it as a traditional part of their Halloween season.
Q: Is it different every year?
A: Somewhat, but not completely. Many haunted attractions create an entirely new set each season. That’s awesome!
But since Carpenter’s Mortuary Spook House occupies the historic building that once served as Gentry’s funeral home, we’ve chosen to create a more permanent installation; one that stays true to the Haunted Mortuary theme throughout. That said, we do strive to improve the imagery each year; often adding special effects and props, while retaining many of the spooky elements our returning visitors have grown to love (and expect) year after year.
Q: Are you open Halloween night?
A: We will be open Halloween Night 2018. It's a Wednesday.
Q: I noticed there are multiple ticket discount deals. Can I combine them?
A: No. Ticket discount offers may not be combined.
Q: Does your "Facebook Like/Share/Comment" discount apply to my entire party?
A: No. Each patron must show the ticket-seller that he/she Commented on, Liked, and Shared the Carpenter's Mortuary Spook House weekly post from his/her unique Facebook account in order to receive the discount.
Q: Are you open if it’s raining?
A: Yes. Our attraction is indoors, and weather doesn't affect our operation. We have a large indoor waiting area for ticket holders, as well. But, the 'Buy Tickets' line forms outdoors. So, if you arrive without a ticket when it's raining, you may get wet. :)
Q: What about parking?
A: Carpenter’s Mortuary is located on Main Street in Gentry, Arkansas. Parking is free, and our entrance is a short walk from any of the spaces.
Q: How can I get more information?
A: Please email us through our Contact page. We’ll be glad to answer any questions you have.
Q: Do you take credit cards?
A: Tickets may be purchased at the door for $13. (Be on the lookout for Special Offers!) ~ Cash and major credit cards accepted (no checks, candy wrappers, or bat hides, please).
Click here to get your ticket online today.
Q: Can I get out if I want to?
A: Yes, we have some “chicken” doors.
Q: If I am too scared to go in, can I get a refund?
A: We have a no refund policy. You’ve purchased a ticket for a Halloween experience. If you’re so scared that you decide not to enter, then... Happy Halloween! :)
Q: Who should not enter our haunted house?
A: People who are intoxicated and prone to violence while they're intoxicated. (If you are this type of person, and you attend our event, you will likely be arrested by the Police Officers who are always on site.) Also, people with heart conditions, pregnant women, people with weak bladders, people who have seizures or any other medical condition. Please see our Warnings page.
Q: If I’m in line at closing time, will I still get in?
A: Yes, our haunted house is open until all victims in line get to experience Carpenter’s Mortuary Spook House. Ticket sales will end at the posted time. WARNING: IF YOU BOUGHT TICKETS ONLINE, YOU MUST ARRIVE BY 11pm SHARP TO ATTEND - NO EXCEPTIONS!!
Q: How do I avoid long lines?
A: Early in the Halloween season is the best time to come if you don’t want to wait in line. If you'd like to avoid the 'buy-tickets' line, get your online tickets here.
Q: Will the actors touch me?
A: Carpenter’s Mortuary Spook House has a “no touch” policy. We ask that you do not touch our actors or any of the props that are in the haunted house. Of course, we realize that in close quarters, minimal contact is sometimes unavoidable. But, as we stated on our Warnings page: We sometimes have adult men go through raising their fists and threatening to punch every actor they see. This type of person should consider this: If haunted houses frighten you that badly, you shouldn't go to one. What you're doing is not only an embarrassment to you and an inconvenience to nearby patrons, it's also illegal. Gentry's Police station is next door to Carpenter's Mortuary.
Q: Should I come if I'm drunk?
A: Seriously, this creates a dangerous situation. If our outside staff sees evidence of this, you'll be asked to leave, and the police who are on site will be notified. DO NOT PLAN TO ATTEND IF YOU ARE INTOXICATED!
Q: Can I bring my kids?
A: Our haunted house is recommended for children 13 and up. Every child is different, and we ask that you make the judgment call as to whether or not they will be able to make it through. We require children under 13 to be accompanied by an adult. And remember, we cannot give refunds for children who become too frightened to finish going through the haunted house.
Q: Is there a different price for children?
A: We only have one general admission price.
Q: Can I come in costume?
A: Sure. It’s Halloween time! But we don’t allow masks – thanks.
Q: Can I bring my camera?
A: No recording devices are allowed inside Carpenter’s Mortuary. (Camera flashes and video lights kind of ruin the atmosphere.) However, please take lots of shots outside the Haunted House - the queue line room is a great place for selfies! All we ask is that you share them with us on Facebook (Facebook.com/mortuarystudios) and Instagram (#carpentersmortuary).
Q: Can I become an actor at the Haunted House?
A: For more information visit our Be an Actor page.